Welcome back to the Battlefield Heroes beta!

Hello Heroes!

Welcome to the second phase of the Battlefield Heroes beta test!  The new beta has officially started and you, as one of our previous beta testers, are among the first testers in the new beta!  I'd like to thank you for signing up to help us polish Heroes before we open it up to the rest of the world.

Since the last phase of the beta ended, most of our time has been spent on rebuilding much of the back-end systems for Heroes.  These are the systems that display the website, store the Hero you create, track the missions you have completed, items you have purchased, and many, many other things.

All this work on the back-end doesn't mean we've neglected the game.  We've been tracking down bugs and squashing them.  One of the main ones we are pleased to have addressed is 'hit detection'.  You should find it much easier to hit the bad guys now.  This has had the effect of increasing gameplay speed somewhat more than we anticipated.  We are continuing to work on balance issues introduced by this, and welcome your feedback.

How do I, as a previous beta tester, get back into the beta?

1) First, you'll want to login to the Heroes site at http://play.battlefield-heroes.com using your security layer login (to get into the site) then your EA account login (once you're on the site).  If you forgot your security layer login/password, go here to reset it.  If you forgot your EA account login/password, go here to retrieve it.

2) Then, you'll want to uninstall the previous versions of the Heroes client and browser plug-in (more information on how to do this on the Technical Support beta forum).

3) Finally, just create a hero, hit the Play Now button, reinstall Heroes, and dive into the action!

Where can I give feedback and report bugs?

Easy!  Just go to our shiny, new beta forums!  We have a section for feedback and one for QA/Bugs.  We will be reviewing all the feedback and bugs you report to us, so make sure you help us in making this game awesome.

Hey!  Where's my Hero's profile page gone?!?!

Well I'm glad you asked.  For this phase of the beta we are looking to focus on making sure the basics work on our new back-end systems.  So we have temporarily removed some features, as well as limited your Hero to a maximum level of 15.  We're looking to see what you find doesn't work, or just feels bad.  Especially around these areas:

Getting Started:
- Logging in
- Creating a Hero: Does the Hero you make on the website appear right in the game?
- The Play Now button: Any problems with the browser plug-in, or getting the game to start?

Game Menu:
- You should get Hero Points every 2 experience levels you gain.  Did you get 'em?  Problems spending them?
- Can you find your way around the store?
- Any problems buying an item?  Which item was it?

Gameplay:
- Who's Imba and needs a Nerf?  If so, what class are you playing as?
- Found any cool exploits you'd like to tell us about?  =)

Your faithful community team is back!  Goodman and K4Ge will hanging out on the forums, chatting it up with you guys, regulatin', collecting your feedback and bugs, and making sure the Battlefield Heroes forums are fun and informative.  So make sure you say hi!

See you on the Battlefield!
James Salt, Senior Producer